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Customer Comments

We periodically request feedback concerning our service and commonly hear back from our car rental customers without even making a request. Here are a few of the comments we have received in recent months.

We also periodically publish articles and reviews of activities in the Hawaiian Islands. We appreciate suggestions for topics or comments on our current collection of rental car articles.

Contact us to submit your rental car comments.


Hello Robert,

So glad we picked-up a car at the airport. Even though family could have given us a ride. The only rental car place in Kailua-town is Enterprise. We were also able to take a horse-drawn carriage ride through Kailua-Kona while we were there. We would definitely rent from you again.

Sameer D.


Wow!!! That's all that I can think of to describe our experience with your company. My brother-in-law had first suggest I check your rates before booking with on of the large rental car compaines directly. I did! It was the same car, just for about 15.00 dollars per day less. See you next time.

Aloha, Lynn


Happy to tell you we had a fabulous time in Waikiki. The standard SUV was an excellent choice for our party of five. Passengers and bags fit in perfectly. The family is already planning our next trip (Summer 2008). I am thinking we will probably get the same vehicle. We appreciated all of your help and suggestions!

Cheers,
Walter K


We arrived by cruise ship in early Feb. The shore excursions offered by the cruise-line were overpriced. We met another couple on the ship and all decided to rent a car in Maui. Funny, we saw many of the same sights offered on one of the tours. It saved us about 65% by doing it ourselves. After a few days, we discovered that we could miss the meeting point on the ship and just go to shore and look for the numbered sign for the intended tour number. This would get us ahead of the crowds, this is all due to your advice before we left on our trip.

Thanks so much!

James D.


Aloha Rents! We just found your website on Trip Advisor while researching a trip to Kona. Check a few other places for cheaper rates but did not find anything better. We have two legs to our trip and were excited to find out you could help with our "Island Hopping" travels in Hawaii on the Big Island. In the end we ended up saving over $200- for a 7-day rental. Can't wait to arrive on the Big Island!
Ben :)


Hi- Just wanted you to know that we had an amazing trip from start to finish. Somehow we were given first class seats on the flight to and from the mainland. The two of us took it in stride. We also appreciated the sigtseeing tips you gave us for Maui. We enjoyed some nice country while on the Island due to your ideas. We're glad we made the decision to rent our car through you.
Sincerely Terry


What a deal!

The rental car was perfect. Four travelers with luggage which seemed to grow as we traveled. The car which we rented, a Chrysler Pacifica (a sporty minivan/station wagon) was just the car for our group. The gentleman at the Thrifty car rental counter explained that the rate I recieved through you was just a fraction of the typical rate for the holiday period we rented the vehicle for. Needless to say, we'll be in touch next Winter.

THX,
Steve G


We loved our trip,

We got an upgrade for 10- per day. So, we ended-up getting a Sebring Convertible for less than 40- per day. The Sebring also get better mileage than many of the other rentals, such as a Jeep etc. We enjoyed the large trunk also. Just remember the trunk is much smaller if you have the top down. A small tip. Although they can be corny, you should attend a Laua while you are in the Hawaiian islands.

LH


Hi-
Our preference was a full-size 4 door sedan. Your quote explained that there was an even better deal for the next step-up. In fact, the quote was less than the full-size vehicle. We were happy to get a red car as requested. Our trip to Kahului, Maui was very enjoyable.

We'll be in touch next Fall!

Thanks-
Rob


Aloha
We needed a last minute reservations for an unexpected trip to the Kona Coast. The process went smoothly and we are very happy with our deal. Surprise! It was a lower rate than posted on your website.

Thanks again.
Mark & Kara


Hi Robert-
I'm a very careful consumer. I always shop around when I plan our trips so we can get the most out of our vacation dollars. This was our third trip to Kaui, Hawaii, and the two previous times we reserved our rental car through our travel agent back home, who found some low rates for us, but the cars we rented were pretty small. I've always thought it would be fun to drive around the island in a Jeep, and when I found Aloharents.com I was amazed to find a rate for a Jeep that was even lower than my the rate quoted by my travel agent.
Thanks
The Alisons


Robert,

Our quick trip to Honolulu was terrific. Thanks for getting us a red jeep as originally requested. The weather was perfect and we enjoyed having the top down for our entire stay. We'll use your service next time we visit the Hawaiian Islands.

Mahalo Nui Loa
Steven H.


Close Call,
While on holiday in Maui I ran into a problem. I had misplaced my reservation and could not recall which company I had reserved with. The rates for walk-up were out of this world. I quickly pulled my laptop out, got online, and reserved a car through AlohaRents. I ended up saving over $80.00 for the few quick minutes it took to reserve my car.
RC in San Diego


Hi-
Maui was wonderful. Our family rented a minivan and it was more than enough room for the 5 of us. Although, we did more relaxing than driving. Will pass your information along.

Erin ;)


Hello-
We had a great visit on the Kona coast and enjoyed our Wrangler rental. The jeep ended up being a good choice and we popped the top down for 3 days of our visit. We have already recommended your business to my wife's sister and her partner, who are headed to the islands (Oahu) this Winter.

Take care-
Mike


Excellent Deal
I appreciated your help in arranging a virtual fleet of cars for Maui. I did not wwant to be the one out of our group to take care of this task. Your team made the entire process quick and affordable. I have already told others at our university about our service.
Shawn


Aloha,

We just returned from our recent vacation to Maui, HI. The SUV we rented was perfect for our family of four. My husband enjoyed driving us on the road to Hana and I appreciated being able to sit up high and see out the window. This is our third time renting from your company. We also appreciated the fact that I could drive the car at no extra charge. Although I never did get behind the wheel, the option was there. We plan on going to Kauai (Poipu Beach area) next year and intend on renting a Cherokee again.

Thanks,
Judith M


Aloha Rents,
Overall, our Hawaii car rental experience was a positive one. We really enjoyed having a convertible, a Chrysler Sebring, to tour the island with. Driving around with the top down and the warm ocean breezes in my hair as my husband and I experienced the sights and sounds of Maui all around us was so fun! Truly a memorable experience.

Mahalo again,
Janice and Michael


Dear Robert
I can definitely recommend reserving your next rental through Aloharents.com. I rented a little red Jeep on Oahu that I drove around in for a week. I had a blast! I never did put the top up, I was sure not to leave any of my things in the Jeep when I was away from it.

Best Regards,
Bill


Aloha Rob-
Well, aside from getting us lost a couple of times, our Dodge Caravan was the perfect vehicle for hauling our family all over the Big Island of Hawaii. We got a really helpful clerk when we picked up the van at the Kona airport, although there wasn't really a lot for him to do since most of our information was already in their computer system from when we made our reservation online. We'll certainly rent from you guys again, although next time I'm going to buy a map of the island!
Mahalo,
Colin and Family!


Hi! I just returned from a week in Kauai, and I used your service for my car rental. . . and every thing worked out just fine. I did lots of comparisons prior to booking, and they offered the best deal. My reservation was with Thrifty, and any emails, etc., were handled promptly. I would definitely use them again.

If you really want to enjoy sightseeing in Kauai, be sure you rent something that you can put the top down on. I know that's not really feasible if you have more than 4 people, but if you can manage it, you've got to do it! It's just that the weather over there is so nice, driving a convertible only adds to your enjoyment!
Thank you for everything-
Chris & Kit

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